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1. What
is NETeller?
NETeller is an online money
transfer service. You can open
a NETeller account which acts
like an online wallet. You are
able to deposit, withdrawal,
and transfer funds to the many
merchants that support NETeller.
2. How do
I deposit, withdraw, and transfer
funds?
Once you log into your NETeller
account, just follow the links
on the main navigational bar
at the top of the screen, or
use the Quicklinks located on
the left of your screen to move
to the desired section. Each
process is explained in full
detail in their respective sections.
3. How do
I become Certified?
Becoming a Certified NETeller
member is a simple process which
has many benefits. US residents
need only to register and verify
a bank account with NETeller.
International users may become
Certified by faxing in a clear
copy of their passport and both
sides of a personal credit card.
Once you become certified you
will be entitled to all the
benefits of certification. There
is additional information on
certification in your NETeller
account.
4. How do
I verify my bank account?
After registering your bank
account, NETeller will debit
and credit your account for
two amounts less than one dollar
at NETeller's expense. When
you find out these amounts from
your bank statement, enter them
in the NETeller system and your
account will be instantly certified.
5. Why was
my withdrawal declined?
It is NETeller policy to withdraw
your funds using the same method
as they were originally deposited.
Therefore, if you deposited
$20.00 by credit card, then
you must withdraw $20.00 back
to your credit card. Any subsequent
amounts may be withdrawn using
other methods.
6. Why was
my credit card declined?
A credit card will be declined
by the bank issuing the card.
You may call the issuing bank
to find out what is wrong with
your card. Remember: Three invalid
credit card attempts within
one hour will cause your NETeller
account to be automatically
closed and you will have to
contact customer support in
order to have it reopened.
7. How do
I change the personal information
in my NETeller account?
In the navigational bar at
the top of your NETeller account,
there is an option to "Edit
Account". This will allow
you to change your phone number
and password in the NETeller
system.
8. Why is
my transfer to a merchant still
pending?
Not all merchants accept transfers
twenty-four hours a day. Some
work regular business hours,
some do not. It is solely up
to the merchant to accept or
decline any funds to or from
NETeller. If a transfer you
made to a merchant has been
pending for very long you you
may contact the individual merchant
or cancel the transfer from
your account.
9. How do
I make a NETeller Deposit?
This Deposit method is available
for all casino members NETeller
is an online payment service
which provides an instant, secure
and easy way to Deposit to your
casino Account. If you have
a NETeller Account with funds:
1. Please visit the casino cashier.
2. Press on the Neteller logo,
in the Deposit Section.
3. Enter the US Dollar amount
that you wish to Deposit to
your casino Account.
Upon approval of your Deposit,
the funds will be credited to
your casino account and you
may immediately login to the
Casino and enjoy the games.
If you do not have a NETeller
account please visit: www.neteller.com
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